A. We feel we provide terrific value and help our customers save lots of money with our low prices. We also provide outstanding security, and the confidence of knowing that all products are handled and dispensed by Australian pharmacists and veterinarians and our 5 Star Promise.

We are aware that in a competitive environment you may find products we sell offered elsewhere at a cheaper price. Sometimes this is because the other retailer has decided to sell the product as a loss leader, or has been able to obtain a bulk discount or similar, but unfortunately sometimes it can be for more concerning reasons such as the other retailer cutting corners in safety, storage or processing, not using registered Australian pharmacists, sourcing product offshore from unregulated suppliers, or perhaps the products are short dated and damaged. For these reasons we are unable to price match other retailers.