Quick Answer: For average weight items that don’t require cold shipping, standard shipping  has been reduced to $4.95 for a limited time and orders over $99 get FREE standard shipping.

Looking for shipping times? See here.

Standard shipping covers orders up to 1kg, and includes postage, handling and insurance for each order delivered anywhere in Australia.


In a hurry? Consider posting your prescription via Express Post – your order will arrive sooner. For a limited time you can upgrade to Express Post which costs $9.95 (just $5 more than standard postage before any discounts applied) .*


The shipping charge for cold products (such as Caninsulin) has also been reduced for a limited time to $19.95 which includes Express Post, handling and insurance*. 


All orders are carefully checked and packed by registered Australian pharmacists and their trained support staff.


Orders are generally packed in a box or padded envelope. 

Items that require refrigeration are packed in a Styrofoam box with ice bricks.  

We do not ship to addresses outside Australia.


* Orders over 1kg incur a shipping fee of $19.95 and $29.95 for Express Shipping. The majority of orders are under 1kg but you can contact us if you’re concerned. Shipping insurance covers replacement or refund for damage or loss in transit, up to the value of $500 per order. Heat or temperature variations during transit is not covered.