Ordering & Delivery FAQs
Due to the great response we've received, we're extending our free shipping offer and we're offering free Standard shipping on all orders over $...
Mon, 8 Jul, 2024 at 10:01 AM
Quick Answer: Get in contact with us as soon as possible. Please contact us immediately on 1300 738 777 or email our customer service team at info@pets...
Mon, 7 Feb, 2022 at 2:54 PM
Quick Answer: Your order will be delivered via Australia Post eParcel. Orders are generally packed in a box or padded envelope. Items that require ...
Mon, 16 Oct, 2023 at 12:50 PM
Quick Answer: Items that require refrigeration are packed in a Styrofoam box with ice bricks and delivered by Express Post. PetScripts dispatches such ...
Mon, 16 Oct, 2023 at 12:53 PM
Quick Answer: For average weight items that don’t require cold shipping and aren't compounded medicines, standard shipping has been reduced to $4.95 fo...
Mon, 8 Jul, 2024 at 10:01 AM
Quick Answer: Unfortunately, no – we only deliver. To keep our prices low, PetScripts doesn’t run a store-front, and your order may be dispensed from an...
Mon, 5 Jun, 2023 at 12:48 PM
Buying online from PetScripts is safe and reliable. To ensure your information and payments are secure we use the latest available encryption technology (a...
Mon, 23 Nov, 2020 at 1:03 PM
Unfortunately as the products we sell are prescription only items they cannot be returned simply because you no longer need them, you've changed your min...
Thu, 15 Nov, 2018 at 9:31 AM
If you have any questions on our products or service, please email info@petscripts.com.au or call 1300 738 777 between 9:00 am and 4:30 pm Eastern Standard...
Thu, 15 Nov, 2018 at 9:31 AM
Quick answer: You can email it to info@petscript.com.au To make our order preparation faster and more accurate we appreciate you uploading your prescrip...
Thu, 1 Sep, 2022 at 11:56 AM